Take Care with Josh Ramsey
At the heart of hospitality lies a simple truth: to care for our guests, we must first care for our teams, who support us and ourselves. "Take Care" explores this interconnected circle of service that defines our industry.
Each episode delves into the psychology of hospitality—how authentic care creates meaningful connections that elevate service beyond transactions to transformative experiences. We examine the delicate balance between professional growth and personal well-being, helping industry professionals avoid burnout and detachment.
Join us as we interview hospitality leaders and experts who share their insights on fostering environments where team members can bring their authentic selves to work. Together, we'll uncover how genuine care creates the foundation for exceptional hospitality.
"Take Care" is for anyone passionate about building a more meaningful approach to service—one that strengthens both those who give and receive it.
Take Care with Josh Ramsey
Leading with Care: Hospitality's Interconnected Journey
In this episode of the 'Take Care' podcast, we explore how authentic care within the hospitality industry creates meaningful connections and exceptional service. Industry leaders share insights on the importance of self-care for effective team management and guest satisfaction. Josh discusses quick learning through direct feedback, career growth examples, and the wide array of roles in the industry. This episode covers essential skills and traits like communication, leadership, resilience, and empathy. Josh also highlights the importance of psychological safety in high-performing teams, ultimately emphasizing the significance of care and connection in human flourishing.
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